Get in Touch – We’re Here to Help!

Have questions, need assistance, or want to collaborate? We’d love to hear from you! Whether you're inquiring about an order, custom design services, or general support, our team is here to assist you. Reach out to us, and we’ll get back to you as soon as possible.

We're happy to help!

Questions, concerns...? We want to help. Send us a message below

FAQs

Have a quick question?
Check our FAQs below.

Office

Decatur, Georgia USA

Email us

lfcshop@letrinfelice.com

Call us

Phone: 706.431.8280
8:00AM - 5:00PM EST

Frequently asked questions

Have questions? We’re here to help

How can I check the status of my order?

Once your order is processed, you’ll receive a confirmation email with tracking details. If you need further assistance, feel free to contact us.

Do you accept custom design requests?

Yes! We specialize in custom designs. Contact us with your ideas, and we’ll work with you to bring them to life.

What is your return and exchange policy?

Since our products are custom-made, we only accept returns or exchanges for defective or incorrect items. Please review our policy for more details.

How long does shipping take?

Shipping times vary based on location and product type. Most orders are processed within 3-7 business days. You’ll receive tracking information once your order ships.

How can I contact customer support?

You can reach us via email, our contact form, or through our social media channels. We aim to respond to all inquiries within 24-48 hours.